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Meet Bendigo Legal Practice Manager Michelle McCarthy, and Master of Legal Business Student

Published:
31 Aug 2021
News
Meet Bendigo Legal Practice Manager Michelle McCarthy, and Master of Legal Business Student

Michelle McCarthy knows legal practice management inside out, having worked in the legal industry for over 25 years. Insights spoke to Michelle about her life and work in the busy Bendigo practice of J.A. Middlemis, and how studying legal business subjects through The College of Law have helped her work as a practice manager.

 

There’s always something new to learn in the law

“To some degree, becoming a Legal Practice Manager has been a natural progression through my years spent in the administration of a legal office,” said Michelle. “I have held quite a few different roles, which has broadened my experience and understanding in many areas of legal operations.”

Michelle has always found legal work interesting.

“I appreciate the tradition and importance of the legal industry, and I feel that even after many years working in this environment, there is always something new to learn.  This seems even more true in recent times, with so many technological advances and changes brought about by recent events. These changes can sometimes be challenging but they can also be exciting and inspire us to improve.”

Her Bendigo-based firm, J.A. Middlemis, is small and well-established.

“We have successfully provided a high level of service and results for our clients over many years,” said Michelle. “We specialise in family law matters, which at times presents its own challenges, and emotionally charged situations for clients.”

 

Good legal practice management crucial to a busy law firm’s success

As a legal practice manager, Michelle is committed to ensuring the firm can work effectively and efficiently through, at times, stressful situations.

“The rewards of helping clients through these difficult and stressful times can be very fulfilling, not only for the legal practitioners, but also for the administration staff providing the support, and behind the scenes work,” said Michelle.

“Often the administration or management area of a legal office can fade into the background of the more frontline work of the legal practitioners, but without appropriate support a busy legal practice cannot achieve success,” observed Michelle. “The challenge is to balance all of the components of legal operations in a collaborative work environment.  Of course, the circumstances of the recent pandemic have created new challenges, but I think we need to view this as an opportunity to improve and strengthen our services.” 

The most rewarding part of the role is the satisfaction of helping to provide clients with a high level of service.

“I have always enjoyed the challenges involved in everyday legal work, and the sense of achievement in completing work to a high standard,” said Michelle. “I also find it very rewarding to be able to assist people who may be in a difficult or stressful situation.  Even though I am not a lawyer, I am able to contribute in many other ways to help provide a high level of service to clients and achieve positive results, which may make an enormous difference in their lives.”

 

Legal Business subjects very relevant to daily practice

Michelle is a graduate of The College of Law’s legal business management subjects, which she has found immensely relevant to her day to day work.

“Studying The College of Law’s Legal Business Management subjects has given me more knowledge and confidence to handle the management of our legal practice moving forward,” said Michelle.

“It has inspired me to keep learning and improving which will help me to achieve more in my role as practice manager.  Completing these studies has given me the opportunity to increase my knowledge and obtain qualifications which will improve my career prospects for the future.

“I have found the subjects very relevant to my role, and also adaptable to different areas of the legal industry,” observed Michelle. “I have noticed many people from different roles taking part in legal business studies, and the subjects are flexible to a variety of circumstances.”

As a legal practice manager with no prior law degree, Michelle was initially hesitant to enrol.

“However, I have enjoyed the subjects and the format of the learning.  I have been able to improve my knowledge and build on my experience in the industry while continuing to work full time.  The way the learning is conducted is flexible and inclusive, making the studies easier to manage with work and other commitments.”

“I am looking forward to applying the learning from these studies to improving the management and operations of our business,” said Michelle. “This will contribute to providing more efficient services for clients and ongoing success for our practice.”

Michelle recommends the course for anyone working within the legal industry - not just lawyers.

“I would encourage others working in the legal industry to consider studying The College of Law’s legal business subjects,” said Michelle. “The subjects and topics are very relevant and applicable to many areas.  The format of the studies makes learning more accessible and everyone at the College has been very approachable and helpful along the way.”

“The recent pandemic has taught us that we need to be adaptable and open to new opportunities.  We are living in a changing environment with new technology and advancements constantly challenging us to adapt the way we do and view things, so continuing our learning is very important to enable us to grow and succeed in the future.  I think being open to new opportunities gives us flexibility and strength to handle unexpected challenges.”

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The law is a complex field heavily reliant on knowledge, interpretation and advice. This makes for a profession that can have far reaching consequences and, as a result, lawyers are held to high standards. Athol Opas presents annual ethics updates to firms to keep them abreast of recent cases of misconduct and/or common ethical breaches. We spoke to Athol to find out about the most common ethical breaches lawyers should be mindful of and to gain his top tips on complying within ethical obligations. 

What are the top negligence claims facing lawyers today?

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What are the top negligence claims facing lawyers today?

The College of Law investigates which legal practice areas are most at risk of negligence claims and why. We spoke to Lawcover’s Legal Risk Manager Glenda Carry about the practice areas most affected by negligence claims, what behaviours can lead to adverse claims by clients, and what risk mitigation strategies law practices can put in place.

From LLB to Parliament – Australia’s Politicians-Turned-Lawyers

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From LLB to Parliament – Australia’s Politicians-Turned-Lawyers

Australia’s recent change in leadership has set the nation’s eyes on Malcolm Turnbull. Over the coming weeks and months, the newly appointed 29th Prime Minister will reveal his mettle as a national leader.

From ballroom dancing to the law: Meet PLT alum Helena Angela Hanna

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From ballroom dancing to the law: Meet PLT alum Helena Angela Hanna

While completing her law degree and Practical Legal Training with the College of Law, Helena Hanna also kept up with her interests outside of studies. Learn more about Helena and her law degree experience.

How to merge your love of music with your legal career: Chelsea's story

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How to merge your love of music with your legal career: Chelsea's story

Learn how Chelsea Donoghue merged her lot of arts and law: How she managed her study while on world tours, what she loves most about her work at Sanicki Lawyers, and what’s next.

Graduates and prize winners recognised in June ceremony

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Graduates and prize winners recognised in June ceremony

Graduates and prize winners celebrated their achievements, received their awards and honours remotely due to continuing COVID-19 restrictions.

How AI is being used in Family Law

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How AI is being used in Family Law

To understand where legal AI use cases are showing up within family law, the College spoke with two highly experienced practitioners who have incorporated AI into their legal practice in different ways. Fiona Kirkman, principal at Kirkman Family Law, embraced ChatGPT early on in her practice, while Jenna Downy, solicitor at Family Law Matters, helped train LawY, an AI legal research assistant.

How to exit your job gracefully in law

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How to exit your job gracefully in law

For the 1 in 4 Australian lawyers considering leaving their job, the current job market is tipped in their favour. However, Australia’s legal profession is tight-knit and relatively small, so reputation matters. If you are leaving your role for fresh challenges, here are our top tips on how to exit your job gracefully in law, from the College of Law’s National Careers Advisors Ruth Beran and Susan Pincus.

Juggling full-time work, parenting and PLT possible through the College of Law, says Kerala Drew

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Juggling full-time work, parenting and PLT possible through the College of Law, says Kerala Drew

Kerala Drew found the path to qualifying as an Australian lawyer fraught with roadblocks. Learn how she landed her first job in law, what set her College of Law PLT experience apart from prior study, and what advice she might have for lawyers looking to join the Australian legal profession.

When commercial acumen meets common courtesy: Ankurpreet’s LPMC story

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When commercial acumen meets common courtesy: Ankurpreet’s LPMC story

Ankurpreet Singh was thrust into a costly commercial conflict, which made him determine to pursue a legal career. To make his dream a reality, he enrolled in the College of Law’s LPMC – where he bolstered his business competence and confidence.

How to get into Wills & Estates with Rick Christie

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How to get into Wills & Estates with Rick Christie

Rick Christie, owner of ChristieLaw and committee member of STEP NSW, had always been attracted to the personal side of wills and estates. Insights spoke to Rick about how he came to specialise in wills and estates, what advice he might have for lawyers looking to move into the area, and what role industry organisation STEP can play for lawyers keen to become specialists.

How to Become a Partner Guide

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How to Become a Partner Guide

This guide will help you navigate the first steps towards becoming a partner. It will help you reflect on your own motivations, assess your skill set, and determine the best path forward in your career.

New Resolution Institute and The College of Law partnership to maximise skills and experience

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New Resolution Institute and The College of Law partnership to maximise skills and experience

Resolution Institute and The College of Law are pleased to announce an exciting new partnership aimed at establishing a symbiotic cooperation which will maximise the resources of both organisations through mutual collaboration and the sharing of expertise and efforts in education and training.

Legal Practice Management Course Queensland - Course Guide

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Legal Practice Management Course Queensland - Course Guide

Download the QLD Legal Practice Management Course Guide to learn how our program can prepare you to manage a law firm or take on a leadership role within an established practice.

Legal Practice Management Course Western Australia - Course Guide

Resources

Legal Practice Management Course Western Australia - Course Guide

Download the WA Legal Practice Management Course Guide to learn how our course can help you meet the requirements for a Principal Practising Certificate and successfully manage a legal practice.

What are the essential traits that make a good mediator? The answer might surprise you

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What are the essential traits that make a good mediator? The answer might surprise you

While lawyers possess an impressive arsenal of skills those required in mediation aren’t necessarily what you think. We spoke to Family Dispute Resolution Practitioner and Alternative Dispute Resolution Academic of the Year, the College of Law’s Linda Kochanski, on what makes for a great mediator, the skills you need, and personalities that fit - and, at times, don’t naturally fit - mediation. 

‘It expedited my career in succession law by a decade’ – Craig Gregson TEP on postgraduate study

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‘It expedited my career in succession law by a decade’ – Craig Gregson TEP on postgraduate study

What does it take to become one of the country’s top-performing specialist lawyers? 

According to Craig Gregson – who consistently snags a spot in Doyle’s Guide for his work in Wills and Estates – a healthy dose of ambition is key. And so is plenty of quality education. 

How John Poulsen is redefining success for lawyers

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How John Poulsen is redefining success for lawyers

John Poulsen, founder of People, Passion and Performance, was once a top solicitor and leader of law firms. Starting his career in 1984 and now nearly 40 years later, he left behind the luxury and stress. Now, he's happier than ever. We spoke with John about his journey and his mission to redefine success.

Understanding Priority Notices: Property Law Practice Update

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Understanding Priority Notices: Property Law Practice Update

Priority Notices are a relatively new feature in Real Property that property lawyers need to work with, and as such, they are not always well understood. Here to demystify how Priority Notices work, how they came about, and when and how to use them is property lawyer Greg Stilianou.

Postgraduate Specialisation Programs - Celebrating the success of our spring graduates

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Postgraduate Specialisation Programs - Celebrating the success of our spring graduates

We congratulate and celebrate the success of the most recent graduates of our Postgraduate Specialisation Programs. These achievements demonstrate the culmination of hard work, diligence and commitment to mastery of their chosen area of law.

5 steps to stand out as a lawyer: Get ahead of the legal competition

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5 steps to stand out as a lawyer: Get ahead of the legal competition

How do you stand out in Australia's competitive legal market, filled with talented solicitors? We spoke with Shona Rowan, a people and culture consultant, high-performance coach, and bestselling author, about what it takes to rise above the rest. Here, she shares five expert steps to help lawyers reach their full professional potential.

5 tips on taking your legal career overseas and to new heights!

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5 tips on taking your legal career overseas and to new heights!

Do you fantasise about foreign cities, buzzing cultures and access to connected world hubs? As a lawyer you are well placed to explore these very things and expand your career lens. Helen Tung, barrister, senior counsel and teaching fellow at the College of Law, has led an impressive legal career working across the UK, UAE, America, Australia and Japan. We asked Helen for her advice to lawyers wanting to take their legal careers to the world stage.

Top 10 Most Expensive Legal Settlements in History

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Top 10 Most Expensive Legal Settlements in History

Billion-dollar companies who fall foul of the law, or billionaires who fall foul of a spouse, can result in eye-watering legal settlements. In the case of class actions, financial payouts can be a major way to provide recompense and right wrongs. Here is our top 10 list of the most expensive settlements in history… costly class actions, pharmaceutical payouts and extravagant divorces.

The Road to Becoming a Company Secretary

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The Road to Becoming a Company Secretary

There is no shortage of reasons to hire a law graduate for a job that isn't solely legally focussed. Among the new lawyers graduating from law school every year are some of our generation’s best, brightest and most hard-working prospective employees and it’s not just law firms that are sitting up and taking notice.

Creating a Strategic Plan For Your Law Firm

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Creating a Strategic Plan For Your Law Firm

Sue-Ella Prodonovich of Prodonovich Advisory shares her tips for creating a solid business strategy for your law firm. 

How lawyer Brid Heffernan went from Irish recession to a career in legal transformation

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How lawyer Brid Heffernan went from Irish recession to a career in legal transformation

Brid Heffernan has grown through legal recruitment, litigation ops and support, and legaltech - the quintessential business of law. We caught up with Brid to trace her unlikely and impressive trajectory and experience with The College of Law.

Emerging issues in business law: cyber, data and crime

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Emerging issues in business law: cyber, data and crime

Cambridge Analytica’s use of Facebook user data – and how it may have influenced the last American election – raised once again the issue of how well our data is protected online.

Top 5 Legal Practice Management Trends for 2023

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Top 5 Legal Practice Management Trends for 2023

Cybersecurity, major data breaches and privacy reform are all on the table as we size up 2023.  For those who manage law firms, tightening security is top of the agenda. Here at the College of Law we have assessed the top legal practice management trends for 2023.   

Meet Alexandra Brand, Senior Associate and Legal Business Graduate

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Meet Alexandra Brand, Senior Associate and Legal Business Graduate

Learn why senior associate Alexandra Brand studied legal business subjects to improve her knowledge of marketing, pricing, strategy, and client service.

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