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How to navigate the legal professions rules of conduct and ethics

Published:
05 Nov 2018
News
How to navigate the legal professions rules of conduct and ethics

It can be easy to fall foul of the legal professional conduct rules, particularly when it comes to complex tasks like managing client money via trust and office accounts. This is evident in the number and frequency of lawyers who are suspended or struck off from the Roll of Legal Practitioners every year.

Helping lawyers understand how to fulfil the profession’s requirements of being a ‘fit and proper person’ and avoid any findings of professional misconduct or unsatisfactory professional conduct is part of the College of Law’s mandatory CPD bundle. The College has compiled a helpful guide to meeting these professional requirements, with recent examples of lawyers who have failed to meet these requirements.

 

What is unsatisfactory professional conduct?

Lawyers may be disciplined for either ‘unsatisfactory professional conduct’ or ‘professional misconduct’. Under the Legal Profession Uniform Law (NSW) 2014 (‘LPUL’), unsatisfactory professional conduct has been defined as "conduct (whether consisting of an act or omission) occurring in connection with the practice of law that falls short of the standard of competence and diligence that a member of the public is entitled to expect of a reasonably competent lawyer".

According to the Office of the Legal Services Commissioner, such conduct can include:

  • Threatening or abusive behaviour
  • Failure to comply with an undertaking
  • Poor advice and representation
  • Serious delay
  • Non-disclosure of costs
  • Minor breach of the Solicitors Conduct or Practice Rules or confidentiality

 

Case Study: Threatening behaviour and deriding clients

A regional solicitor was engaged to prepare parenting arrangements. In this case, unsatisfactory professional conduct included: failing to catch an error of dates, disadvantaging the client, who sought to take her daughter overseas for an extended period, and negligent preparation of documents (documents clearly included names of irrelevant parties, including Homer Simpson).

Once these errors were brought to the solicitor’s attention, the solicitor demanded immediate payment, refusing to send the sealed orders until payment was made. The solicitor then threatened to ask the judicial officer to reconsider allowing the client’s extended trip “because of the way you are behaving” and accused the client of “telling lies.”

The client then made a complaint to the Legal Services Commissioner. While the solicitor vehemently denied the complaint, the Tribunal ruled that the solicitor had failed to maintain a reasonable standard of competence or diligence that the public might expect of a reasonably competent solicitor and removed the solicitor from the Roll of Legal Practitioners.

 

What is professional misconduct?

Under the LPUL, professional misconduct is defined as either "unsatisfactory professional conduct which involves a substantial or consistent failure to reach or maintain a reasonable standard or competence and diligence or conduct happening in connection with the practice of law or otherwise that would, if established, justify a finding that the lawyer is not a fit and proper person to engage in legal practice".

According to the Office of the Legal Services Commissioner, such conduct can include:

  • Gross overcharging
  • Conflicts of interest
  • Acting contrary to instructions
  • Misleading or dishonest conduct in or outside court
  • Misappropriation of trust money

 

Case Study: Misuse of trust funds

Trust accounting can be complicated at the best times, as one solicitor found out. Suffering the effects of a failed marriage, terminally ill parent, and ill-fated venture into a trucking business and property development, the solicitor had argued they were unable to give full attention to the firm’s daily operations.

Unfortunately, this resulted in a failure to keep a client trust ledger for a matter, failure to appropriately hold trust money, misappropriation of ‘various sums of money’ (though these sums were repaid) and use of trust money to purchase a boarding house in the name of company for which the solicitor had an interest.

The solicitor was removed from the Roll of Practitioners, with the Tribunal unsatisfied that the solicitor possessed the requisite knowledge to maintain trust money strictly in accordance with legal and fiduciary obligations.

 

Case Study: 15 charges of professional misconduct

Recently, one solicitor was found guilty of fifteen charges of professional misconduct, all of which involved acts of dishonesty. The solicitor sent multiple false emails, made false representations, dishonestly created a false liquor license to be supplied to another person, and engaged in ‘file deceptions.’

In total, twenty-eight charges of professional misconduct were brought against the solicitor concerning acts over a fifteen-month period. The Tribunal regarded the solicitor’s conduct as involving ‘systemic dishonesty’, involving the deception of his employer, his clients, solicitors acting for other parties and regulatory authority.

Such conduct went beyond the mere ‘lapse in judgement’ or ‘stupid mistake’ that the solicitor alleged, and these understatements reflected the fact that the solicitor did not fully understand the seriousness of his crimes nor did it give the Tribunal confidence that the dishonesty would not recur.

The solicitor was reprimanded and is ineligible to apply for or be granted a new practising certificate before 11 October 2023.

 

What is a ‘fit and proper person?’

Determining what meets the criteria of being a ‘fit and proper person’ is notoriously elusive.

Broadly, any matter that may adversely reflect on a person’s fame or character or bring into question a person’s fitness to practise should be disclosed to the legal profession’s governing body as part of an application to become a solicitor.

Matters which involve dishonesty, a disregard for the law, or indicate a material risk of harm to consumers of legal services are likely to result in a failure to meet the criteria. This might involve criminal convictions, driving offences, infringement offences, social security or tax payment issues, academic or general misconduct, insolvency, offences concerning the administration of justice (e.g. contempt of court), or contravention of a disciplinary order.

 

Case Study: Failure to be a ‘fit and proper person’

Recently, a solicitor who was also involved union management was found guilty of using union credit cards to purchase escort services, restaurant meals and other personal expenses. The solicitor was subsequently fined $80,050, in addition to compensation of $378,180 payable to the union.

The solicitor was then charged with professional misconduct and failing to be a fit and proper person.

The solicitor was removed from the Roll of Legal Practitioners. The Court of Appeal, which heard the case, found little evidence to suggest the solicitor had demonstrated any insight into the serious deficiencies revealed by the conduct or undergone a reformation of character to fulfil the criteria of being a fit and proper person.

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What you wear has been proven to impact how you feel and perform, it has also been shown to influence how others perceive and respond to you. Given these findings what you wear to the office, a client meeting, to court, or even a job interview, matters. Experienced style expert and author, Dijanna Mulhearn, provides her expert tips on how lawyers can take their look and feel to the next level and dress for success at work.

Defining success in life and law

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Defining success in life and law

What does it mean to be successful? Her Honour Magistrate Michelle Harries, former Assistant Director and lecturer at the College of Law WA, shares her insights at the PLT Excellence Awards Evening. The following is an extract from Her Honour’s speech.

What’s so special about specialising? The ins and outs of becoming a specialist lawyer

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What’s so special about specialising? The ins and outs of becoming a specialist lawyer

Becoming a specialist can be a smart career move. It’s a pathway to new knowledge, opportunities and challenges. But it’s also a commitment. So is specialising the right move for you? Learn the ins, outs, and must-knows of specialising – and what you need to know before you take the leap.

Your Guide to a Career in Family Dispute Resolution Practice

Resources

Your Guide to a Career in Family Dispute Resolution Practice

Download your guide to a career in family dispute resolution practice for everything you need to know about FDR in a nutshell, the personal strengths of a FDR Practitioner, the core expertise of a FDRP, related areas of expertise, and career prospects in FDR.

How the LPMC assisted Elena to take her firm to the next level – and grow from there

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How the LPMC assisted Elena to take her firm to the next level – and grow from there

Elena Leonardos, principle lawyer at Adelaide Legal Solutions, chose to complete her LPMC when the SA's regulation rules changed. Now, she's executing her 12-month plan to expand her business, and seeing an increase in the firm's profitability.

How Ilvana Nanic pursued her childhood dream of family law

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How Ilvana Nanic pursued her childhood dream of family law

LLM graduate Ilvana Nanic shares why she finds family law so rewarding, and her advice to lawyers interested in studying The College of Law LLM.

Meet Best Graduating Student in Commercial Litigation, Dominique Mayo

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Meet Best Graduating Student in Commercial Litigation, Dominique Mayo

Explore how an LLM helped best graduating student (commercial litigation) Dominique Mayo advance her career.

How to break into family law with Jo Bragg

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How to break into family law with Jo Bragg

Jo Bragg, a solicitor in regional Tasmania, started as a generalist lawyer. Her personal experience of separation, along with increasing client demand, prompted her to move into family law. Insights spoke to Jo about what attracted her to family law, what her day-to-day life looks like in practice, and her advice for lawyers looking to move into the area.

Navigating Age Discrimination In The Law With Tile Imo

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Navigating Age Discrimination In The Law With Tile Imo

Bias and age-based discrimination remains an issue in the workforce, despite legal protections. In this article, we delve into the intricacies of age bias claims with Tilé Imo, Associate Director of Caxton Legal Centre. We explore the evolving legal landscape, effective strategies for litigating age discrimination cases, and the emerging trends that lawyers need to be aware of to best serve their clients.

Major changes ahead with the Family Law Amendment Bill 2023 in progress

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Major changes ahead with the Family Law Amendment Bill 2023 in progress

Major changes are coming that will impact the family law system and the way practitioners operate in Australia. The Family Law Amendment Bill 2023 is currently under debate in parliament and after its third reading, it is now under review with the Senate Legal and Constitutional Affairs Legislation Committee. The College of Law will provide legal training support when the Family Law Amendment Bill commences, but in the meantime, we spoke with College of Law adjunct lecturer Kathryn Kearley to find out about the most important changes.  

Graduates, prize winners honoured at the Winter 2022 Academic Awards Ceremony

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Graduates, prize winners honoured at the Winter 2022 Academic Awards Ceremony

The College of Law recognised over 200 graduates of its Postgraduate Specialisation Programs at the 2022 Academic Awards Ceremony on 1 August. These awards included the Master of Laws (Applied Law), Master of Applied Law (Family Law), Graduate Diplomas of Applied Law and Graduate Diploma of Family Dispute Resolution Practice (FDRP).

How to get a government job in law: everything you need to know

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How to get a government job in law: everything you need to know

Embarking on a legal career in local, state, or federal government can be an exciting move. There are many pathways for development, a broad range of practice areas, and often a healthy work-life balance. These roles are highly rewarding, and highly competitive, the College of Law tells you everything you need to know about landing a government job in law.

The legal ramifications of the Queen’s death are surprisingly small

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The legal ramifications of the Queen’s death are surprisingly small

We talk to the College of Law’s Adrian Deans, Academic Policy & Quality, James Crittenden, Head of Short Courses and CPD, and Lewis Patrick, Chief Academic Officer, about some of the pragmatic impacts of the Queen’s passing on the law and Australian legal profession.

3 Key Insights from the State of Separation Impact Report: Making Separation Simpler

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3 Key Insights from the State of Separation Impact Report: Making Separation Simpler

Parting ways in a relationship is never easy, and family lawyers are generally the first professional separating couples encounter when they end a relationship. For all of these reasons Angela Harbinson created The Separation Guide, which aims to make separation and divorce simpler, more manageable and less stressful.

Kyiesha Faulkner: How the Indigenous Business Handbook is transforming lives

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Kyiesha Faulkner: How the Indigenous Business Handbook is transforming lives

Starting a business is never easy. What step should you take first? How do you negotiate the ins and outs of your legal requirements if you’re not a lawyer? Even for a seasoned lawyer these steps are complicated…And what if you also face unique cultural considerations and complexities?

Self-awareness: The surprising foundation to a thriving legal career

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Self-awareness: The surprising foundation to a thriving legal career

There’s no doubt the legal sector can be an intense work environment. Thanks to heavy caseloads and fierce competition, lawyers and other legal professionals are facing stress, anxiety and burnout on a concerning scale. But according to executive transition coach and CEO at Lucent Global, Ellie Scarf, it doesn’t have to be this way. There’s one tool that can help you manage a plethora of professional challenges. That tool? Self-awareness.

5 tips on how to avoid common ethical breaches for lawyers with Athol Opas

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5 tips on how to avoid common ethical breaches for lawyers with Athol Opas

The law is a complex field heavily reliant on knowledge, interpretation and advice. This makes for a profession that can have far reaching consequences and, as a result, lawyers are held to high standards. Athol Opas presents annual ethics updates to firms to keep them abreast of recent cases of misconduct and/or common ethical breaches. We spoke to Athol to find out about the most common ethical breaches lawyers should be mindful of and to gain his top tips on complying within ethical obligations. 

What are the top negligence claims facing lawyers today?

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What are the top negligence claims facing lawyers today?

The College of Law investigates which legal practice areas are most at risk of negligence claims and why. We spoke to Lawcover’s Legal Risk Manager Glenda Carry about the practice areas most affected by negligence claims, what behaviours can lead to adverse claims by clients, and what risk mitigation strategies law practices can put in place.

From LLB to Parliament – Australia’s Politicians-Turned-Lawyers

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From LLB to Parliament – Australia’s Politicians-Turned-Lawyers

Australia’s recent change in leadership has set the nation’s eyes on Malcolm Turnbull. Over the coming weeks and months, the newly appointed 29th Prime Minister will reveal his mettle as a national leader.

From ballroom dancing to the law: Meet PLT alum Helena Angela Hanna

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From ballroom dancing to the law: Meet PLT alum Helena Angela Hanna

While completing her law degree and Practical Legal Training with the College of Law, Helena Hanna also kept up with her interests outside of studies. Learn more about Helena and her law degree experience.

How to merge your love of music with your legal career: Chelsea's story

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How to merge your love of music with your legal career: Chelsea's story

Learn how Chelsea Donoghue merged her lot of arts and law: How she managed her study while on world tours, what she loves most about her work at Sanicki Lawyers, and what’s next.

Graduates and prize winners recognised in June ceremony

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Graduates and prize winners recognised in June ceremony

Graduates and prize winners celebrated their achievements, received their awards and honours remotely due to continuing COVID-19 restrictions.

How AI is being used in Family Law

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How AI is being used in Family Law

To understand where legal AI use cases are showing up within family law, the College spoke with two highly experienced practitioners who have incorporated AI into their legal practice in different ways. Fiona Kirkman, principal at Kirkman Family Law, embraced ChatGPT early on in her practice, while Jenna Downy, solicitor at Family Law Matters, helped train LawY, an AI legal research assistant.

How to exit your job gracefully in law

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How to exit your job gracefully in law

For the 1 in 4 Australian lawyers considering leaving their job, the current job market is tipped in their favour. However, Australia’s legal profession is tight-knit and relatively small, so reputation matters. If you are leaving your role for fresh challenges, here are our top tips on how to exit your job gracefully in law, from the College of Law’s National Careers Advisors Ruth Beran and Susan Pincus.

Juggling full-time work, parenting and PLT possible through the College of Law, says Kerala Drew

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Juggling full-time work, parenting and PLT possible through the College of Law, says Kerala Drew

Kerala Drew found the path to qualifying as an Australian lawyer fraught with roadblocks. Learn how she landed her first job in law, what set her College of Law PLT experience apart from prior study, and what advice she might have for lawyers looking to join the Australian legal profession.

When commercial acumen meets common courtesy: Ankurpreet’s LPMC story

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When commercial acumen meets common courtesy: Ankurpreet’s LPMC story

Ankurpreet Singh was thrust into a costly commercial conflict, which made him determine to pursue a legal career. To make his dream a reality, he enrolled in the College of Law’s LPMC – where he bolstered his business competence and confidence.

How to get into Wills & Estates with Rick Christie

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How to get into Wills & Estates with Rick Christie

Rick Christie, owner of ChristieLaw and committee member of STEP NSW, had always been attracted to the personal side of wills and estates. Insights spoke to Rick about how he came to specialise in wills and estates, what advice he might have for lawyers looking to move into the area, and what role industry organisation STEP can play for lawyers keen to become specialists.

Your Guide to a Career in Property Law

Resources

Your Guide to a Career in Property Law

Download your guide to a career in property law for everything you need to know about property law in a nutshell, the personal strengths of a property lawyer, the core expertise of a property lawyer, related areas of expertise, and the career prospects in property law.

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