1.30pm: Login and Welcome

1.35pm – 2.35pm: Practice management and business skills: Business Development and what your role is

Speaker: Sally King, Strategic Advisor, Facilitator, Mentor and Speaker

With business development are you a Finder, Grinder, Minder, Binder Or Miner? What type of business developer are you?

What makes business development work in law firms? Business development is a complex skill. Where do you sit in this picture? 

In this webinar, you'll gain an understanding and acceptance of your role as a business developer. You'll learn about common business development techniques and your role as a business developer. You will also get a step-by-step guide for business development processes and competencies.

2.35pm – 2.45pm: Stretch break

2.45pm – 3.45pm: Ethics and professional responsibility: Easy Ethical Blunders – and How to Manage Them Properly

Speaker: Neil Watt, Principal, Solicitor & Consulting Ethicist, NSW

The topics of this session include ethical considerations with:

• Using generative AI;
• Poor record-keeping;
• A lack of understanding of what legal ethics is
• Mantaining confidentiality
• Managing conflicts and undertakings, and
• Aggressive behaviour of stakeholders

3.45pm – 3.55pm: Stretch break

3.55pm – 5.00pm: Professional Skills: Email: Practical & Effective Time Management and Drafting TIps

Speaker: Cathryn Urquart, Facilitator, Legal Practice Management Course, College of Law, WA

The topics of this session include:

• Getting over the Email Inbox "icks"
• Shift your mindset
• 4D's on Email Time Management
• Reduce Inbox Overload
• Improve Your Email Communication
• Understand how people read emails: The F-plan
• Writing for Skimmers
• Move from Writer-centred to Reader-centred writing
• Top 10 tips to get your email read and understood
• Internal & External emails...how to adapt your style
• Forwarding emails

5.00pm: Close 

This webinar is ideal for all legal practitioners who wish to successfully complete their mandatory requirements outlined in the Legal Profession Uniform Law.

This webinar is produced in NSW and features practitioners based in NSW and WA. This webinar is available to practitioners from all Australian jurisdictions.

Ethics and professional responsibility – 1 point

Practice management and business skills – 1 point

Professional skills – 1 point

If you intend to claim CPD units for this educational activity, please note that CPD activities are not accredited by the Law Society of NSW or any other equivalent local authority, with the exception of Western Australia. If you hold a practising certificate in a state or territory other than Western Australia and this educational activity extends your knowledge and skills in areas that are relevant to your practice needs or professional development, then you should claim one (1) "unit” for each hour of attendance, refreshment breaks not included. The annual requirement is ten (10) CPD units each year from 1 April to 31 March. Some practitioners, such as accredited specialists are required to complete more than ten (10) units each CPD year.

Practitioners holding WA practising certificates are eligible to earn CPD points for this course. For instructions to earn CPD points, please click here.  

All times listed for this course are Australian Eastern Daylight Time (AEDT).

Sally King
Strategic Advisor, Facilitator, Mentor and Speaker

Sally King takes the mystery out of business development. Sally works with people in leadership roles, as well as individuals to demystify business development skills and knowledge. Sally brings a systems informed approach to help you understand what might be getting in the way of business development success for individuals, teams and organisations above and below the surface. Sally has led strategic communications, marketing and business development for more than a decade in professional services environments.

Sally now works as a strategic advisor, facilitator, mentor and speaker to help you build a business development culture that thrives for your practice.

"Business development is crucial to maintaining and developing your client base. Join this webinar to gain invaluable insight into common business development techniques and your role as a business developer."

Neil Watt

Principal, Solicitor & Consulting Ethicist, NSW

Neil is a Sydney-based solicitor and legal ethicist with a prior background in government consultancy and community sector management. In a former life he founded the Queensland Law Society Centre for Lawyers’ Ethics and it’s widely-used Ethics Centre website. Neil served as QLS Senior Ethics Lawyer until moving to Sydney in 2011 to open his own CBD practice specialising in the defence of lawyers facing complaints and disciplinary proceedings as well as providing training in ethics and professional standards.

A believer that values will always be more powerful than rules Neil nonetheless was a major contributor to the Law Council of Australia’s (almost) national Australian Solicitors’ Conduct Rules now adopted in SA, Qld, ACT, NSW, Victoria and, as of 2021, WA. When not working in his practice he teaches at UTS & Macquarie Law Schools, trains senior practitioners at the College of Law (in NSW and Victoria) and provides advice, training, a bit of inspiration and his signature humour to lawyers, regulators and businesses around Australia.

"Be prepared to discuss Generative AI; Poor Record-Keeping; poor understanding what legal ethics is; Confidentiality; Conflicts; Undertakings, and Aggression. It’s obviously a very BIG bag!"

Cathryn Urquhart

Facilitator, Legal Practice Management Course, The College of Law, WA

Cathryn Urquhart studied Law at the University of Western Australia and was admitted in WA in 1988. 

She has had a diverse career working for national law firms mainly in Insurance and Construction litigation, as well as time spent as a Claims Solicitor at Law Mutual, the professional indemnity insurance section of the Law Society of WA. She has lectured and tutored at universities in WA. 

Currently, Cathryn is the Facilitator of the Legal Practice Management Course at the College of Law in WA. She also has her own business and works for a range of law firms and other businesses as a Professional Skills Trainer and Coach.

"If I could only deliver 1 CPD session for the rest of my life, this would be it! If everyone sent less email, we'd all get less email. And if everyone wrote better emails, we'd all be a lot better off. Start with your own style and influence others...it's the only way forward."

Please be aware that this course organised by the College of Law may be recorded for use on our websites, marketing materials and publications. By attending and participating in a College of Law Continuing Professional Development course, you consent to the College of Law photographing or recording and using your image and likeness and/or voice.